Alternative dispute resolution

April 19, 2019

Alternative dispute resolution

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Innovation

Flipping It Around – IP Strategy, Alternative Business Models and Revenue Streams

“My model for business is The Beatles. They were four guys who kept each other’s kind of negative tendencies in check.” Steve Jobs One of the most enjoyable aspects when crafting an IP strategy is suggesting alternative business models and having clients realise the true potential of their venture. The choice of a business model...

IP update

Changes to IP Australia Official Fees

IP Australia have announced changes to their patent fee procedure which will be effective from 1st October 2024. These changes include incremental fee increases (+10-20%) for patent prosecution and large increases in opposition fees (up to 100%). The most significant change is to bring forward the timing as to when excess claim fees are incurred....

Trade marks

“Sorry for the inconvenience.” Are you? Really?

First published in Bay of Plenty Business News September 2024 edition “Customer satisfaction is worthless. Customer loyalty is priceless.” (Jeffrey Gitomer)1 The current economic climate is not an excuse for poor customer service – especially when brand loyalty is being ditched for cheaper alternatives.2 Nor is technology an excuse for poor customer service – especially...

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